My train from Paris to London was cancelled, I can’t change the ticket because I can’t travel the days before, and so I have to cancel my hole trip to London…
Refunding for Paris-London was possible, as the train was cancelled (the reservation was made with SNCB and no problem).
So, what about the way back, London-Lille ? Yes, the train is not cancelled, but… The reservation was made with eurail, which says “No refund”.
Does anybody has any idea for how to get refund ?
Best answer by rvdborgtView original
Contact customer service here and ask a full refund because of the earlier cancellation to London, which makes your reservation from London useless: