Solved

one day too many registrated on the interrail app

  • 25 May 2023
  • 1 reply
  • 37 views

The interrail app has registered one travel day too many. We are a couple travelling and have travelled on the 19th,21st,23rd,25th of May. We have submitted further plans for 26, 28. and 29. of May. We have interrail pass with 7 train dans, but on mine the 20th is also registered as a travel day, Even though we have not travelled on that day. Then I will not be allowed to travel on the 29th. My wife is allowed to registrerte a travel on that day. This should be our last day on our trip befare we take a flight back to Norway. How can we solve this.
best regards 

Petter Sandstø

icon

Best answer by thibcabe 25 May 2023, 21:26

View original

1 reply

Userlevel 7
Badge +5

Contact customer support : https://eurail.zendesk.com/hc/en-001/requests/new

In the header mention that you’re travelling right now.

I guess you activated the pass day by accident.

Reply