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Urgent: Inbound/outbound

  • 25 November 2022
  • 3 replies
  • 99 views
noah.mark97
Rank

Hey guys;

I used one of the inbound/outbound traveldays for travelling through Germany via nighttrain (Zurich - Amsterdam). Now I wanted to travel the same way back and the app doesn't asks me the inbound/outbound question. Only if set a German city as starting point on the trip, not Amsterdam.

What can I do now??? Train leaves in 1,5 h.

Kind regards

Noah

 

* I found the answer by doing a trick:

1. I choosed first the route Amsterdam - Duisburg, and activated inbound/outbound travelday and deleted it afterwards.

2. I choosed then the original trip Amsterdam - Basel SBB. It's faster from there with other trains.

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Best answer by rvdborgt 25 November 2022, 19:53

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3 replies

R
Rank
Userlevel 7
Badge +9

Could you add the journey Amsterdam - Zürich to your pass when you first tried?

It should warn you about an inbound/outbound journey. On the other hand, if it doesn't use an inbound/outbound journey (did you check in My Pass after adding it?), then it's a bug but you could take advantage of it...

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
noah.mark97
Rank

Could you add the journey Amsterdam - Zürich to your pass when you first tried?

It should warn you about an inbound/outbound journey. On the other hand, if it doesn't use an inbound/outbound journey (did you check in My Pass after adding it?), then it's a bug but you could take advantage of it...

 

I could and I checked My Pass then saying "Not valid in Germany". Now that's away with the trick I did.

R
Rank
Userlevel 7
Badge +9

Could you add the journey Amsterdam - Zürich to your pass when you first tried?

It should warn you about an inbound/outbound journey. On the other hand, if it doesn't use an inbound/outbound journey (did you check in My Pass after adding it?), then it's a bug but you could take advantage of it...

I could and I checked My Pass then saying "Not valid in Germany". Now that's away with the trick I did.

OK, then that's a bug. You can report it to customer service:

https://eurail.zendesk.com/hc/en-001/requests/new

Mention all steps you took and what you saw after each step.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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