Solved

validity of ticket

  • 26 April 2023
  • 1 reply
  • 41 views

Hi good morning! I'm Greta, I purchased an Interrail Global Pass Youth Promo on November 27, 2022, the information about its validity at the time of purchase referred to 11 months while now, if I try to activate it on the rail planner app it tells me that I can only activate it by, and no later than, May 1 while there would still be 5 months of usability of the ticket.

icon

Best answer by AnnaB 26 April 2023, 15:40

View original

1 reply

Userlevel 7
Badge +9

Hi good morning! I'm Greta, I purchased an Interrail Global Pass Youth Promo on November 27, 2022, the information about its validity at the time of purchase referred to 11 months while now, if I try to activate it on the rail planner app it tells me that I can only activate it by, and no later than, May 1 while there would still be 5 months of usability of the ticket.

The promo pass in the November sale had a special condition saying that it had to be activated no later than the 1st of May 2023. The 11 month rule is thus not valid. 

Reply