Flexi mobile pass

You can't change the trip linked to your pass for another trip.

But you can freely change the contents of that trip, at any point in time.

Thanks!

Did you watch the instruction video?

https://www.youtube.com/watch?v=_s_AhIqxR-M

yes, I did. Thanks! :) But I also read the FAQs and I got confused with not being able to change my trip linked to the Global pass.

Now I think I get it. The trip linked cannot be changed but I can add, remove and change journeys from the trip linked to the global pass as long as the travel date has not started (just as mentioned above). From the FAQs and video I  also understand that I have to manually add journeys saved under ‘my trip’ linked to my global pass (sliding the bar to the right) in order to be able to create a ticket under ‘my pass’.

But what I am not sure about is: can I still change, delete journeys from my trip and pass after having added them manually by sliding the bar. Or should I do this just before going onboard - just in case? 

ok …? so activating QR codes (creating tickets) does not affect the possibility of making changes but activating travel days does? sorry, it’s just a bit weird for someone who has never used this before

Creating a QR code is the same as activating a travel day. Can be a bit confusing. But it's quite intuitive when using it, no worries. 

You have to see the mobile version as a digital version of the paper pass. 

On the paper pass, you crossed out a date which you wanted to travel on. On that day, you filled out line per line every train you take under the way, just before boarding. This flexibility you still have with the mibile pass, enabling you to take any train you want. 

In the mobile app you activate a travel day by tapping on the ledger of your first train of the day (app will ask to confirm the use of a travel day). And than you can add, change or delete as many train journeys as you want.

We always warn people to not activate too far in advance. 

Some people already activated their travel days weeks in advance. On the day itself  they end up ill or there's e.g. a strike, which means changing your plans to later days. But as you don't get your travel days back once you've reached that day, we always advice to only activate a couple of minutes before boarding the first train of the day. Just to avoid any unpleasant surprises.(You can still delete travel days before reaching that day) 

thank you!