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Does anyone know if the GetYourGuide discount is currently working? I’ve previously used it successfully in this trip (my pass is still valid and the booking I’m trying to make is within the validity period) and I’m using the link in the benefits portal:

Pass holders get a 10% discount on all GetYourGuide tours and activities, including tickets to museums, tours, city passes, theme parks, and much more.

To get the discount, click here.

I can then put the tour I want in the cart, but at checkout there is no discount applied. I’ve tried it with another tour just incase it was a provider thing. My partner (different pass number) has also successfully booked with her account and it is also not working for her. 
When we put in our pass number/we browse on GetYourGuide from the link, it shows the Eurail banner at the top of the screen.


Any help or suggestions would be greatly appreciated, and thanks in advance!

Matt

 

No idea. Have you asked customer service?

https://eurail.zendesk.com/hc/en-001/requests/new


No idea. Have you asked customer service?

https://eurail.zendesk.com/hc/en-001/requests/new

Hey ​@MB27, this is correct. Please reach out to our customer service. They will provide you with the proper solution.


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