I sadly had to change travel plans quite abruptly and submitted a refund request for my pass, it was confirmed and stated to be refunded yet I received no confirmation email?
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No confirmation email for refund request?
Best answer by Mukhammad
We experienced some technical issues on the refund system through the customers' Interrail/Eurail accounts. However, it was eventually resolved yesterday. I'm really sorry about the issue.
I can also see that one of our CS agents has been in contact with
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