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Mary Ettmüller

i bought my pass in january 2023. (7 days in one month). It says i can use my pass within one year. But at the pass the valid date is 18.01.23 to 17.02.23. Is my pass not valid any more? But i just bought it.. What is the problem?

Best answer by AnnaB

It seems like you have activated your pass with the 18th of January as start date, which means that your pass isn't valid anymore. 

Only Customer Support may be able to help you. Use the link below to contact them. 

 

https://eurail.zendesk.com/hc/en-001

 

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2 replies

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  • Railly clever
  • 5942 replies
  • Answer
  • May 2, 2023

It seems like you have activated your pass with the 18th of January as start date, which means that your pass isn't valid anymore. 

Only Customer Support may be able to help you. Use the link below to contact them. 

 

https://eurail.zendesk.com/hc/en-001

 


seewulf
Railmaster
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  • Railmaster
  • 2402 replies
  • May 2, 2023

Where you bought it? What kind?( Paper or mobile pass?  )
What have you done after you bought it? 


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