I have the same issue as Pia with Step 3 of the Activation process! What was the solution for Pia?
I note that my ID/ Passport details are not visible in my Order Overview, which is probably the reason why all my password attempts are being rejected when I try to enter my passport number.
URGENT: I need a quick solution as I need to activate my Pass on 5 July
- I do not recall ever having created a password for using the app, only a password for My Interrail Account, so it seems strange to ask the user to enter a password that was never created!
- There does not seem to be a place in My Interrail Account to add/change a password, or what the current password is. This is not user-friendly.
Best answer by PeterView original