I was gifted a Interrail Global Pass - Flexi Pass: 7 days within 1 month with start date 5. June 2024.
Am i able to exchange this pass, although i didn’t pay for it or postpone it?
Best answer by rvdborgt
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Is it a paper pass, since you mention it has a start date?
The validity period of a paper pass cannot be changed. A pass can normally be exchanged or be refunded (with costs). If the pass was bought on interrail.eu, see:
https://www.interrail.eu/en/interrail-passes/ordering-info/refund-exchange-policy
If the pass was bought elsewhere, then it needs to be exchanged or refunded there.
I’ve got a Mobile Pass which was gifted to me.
A mobile pass doesn't have a start date until you choose it in the 3rd activation step in the app. Is 5 June maybe the latest possible start date?
In any case, a mobile pass can normally be exchanged, as you can see on the page I mentioned.
I'm not sure how that works when someone else gave you a pass, you it's probably best to ask customer service first:
Yes, indeed. My latest possible start date is 5th of June. Is there any way i can postpone this date?
The normal way would be to do a pass exchange.
If you have any special reason to postpone, you could ask customer service.
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