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Birrthday error data


Luana Vogas

the two global pass travelers have the wrong birthday date. I believe it was a system failure. we are both a day older. is there any problem ?

Best answer by Ruchuan

If it is not a very urgent issue, I think you could submit a request here to fix your issue https://eurail.zendesk.com/hc/en-001/requests/new

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2 replies

  • Right on track
  • 5 replies
  • Answer
  • June 20, 2022

If it is not a very urgent issue, I think you could submit a request here to fix your issue https://eurail.zendesk.com/hc/en-001/requests/new


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  • Railly clever
  • 5987 replies
  • June 20, 2022

The date has to be correct when you travel.

When you post your request using the link in the post above you must clearly write when your plan to start travelling. This helps Customer Support to prioritise your request correctly. 


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