Solved

Contact with customer service

  • 19 June 2021
  • 3 replies
  • 292 views
mandarijn

Is there a way to contact (call/mail) the customer service without having a twitter or facebook account?

icon

Best answer by seewulf 19 June 2021, 13:53

View original
slow train

3 replies

seewulf
Rank
Userlevel 7
Badge +13

Ofcourse directly by email or mark @Nanja  as she is the Community Manager and she can connect you with the Customer Service department.

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
mandarijn

A direct mailadres would be great. What is the mailadres of the customerservice?

slow train
seewulf
Rank
Userlevel 7
Badge +13

A direct mailadres would be great. What is the mailadres of the customerservice?


 I used once this email adress and got a reply within 48hrs customerservice@eurail.com 

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers

Reply


Terms and Conditions & Privacy PolicyCookie settings