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Contact with customer service

  • 19 June 2021
  • 4 replies
  • 419 views

Is there a way to contact (call/mail) the customer service without having a twitter or facebook account?

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Best answer by Camilo. 30 October 2023, 16:25

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Userlevel 7
Badge +15

Ofcourse directly by email or mark @Nanja  as she is the Community Manager and she can connect you with the Customer Service department.

A direct mailadres would be great. What is the mailadres of the customerservice?

Userlevel 7
Badge +15

A direct mailadres would be great. What is the mailadres of the customerservice?


 I used once this email address and got a reply within 48hrs (removed by the moderator)

Userlevel 6
Badge +3

Hi @mandarijn 

We encourage you to contact us via our Socials, such as Facebook, Instagram or Twitter. Otherwise, you can send a request through this link: https://eurail.zendesk.com/hc/en-001/requests/new

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