Error when adding street address

  • 30 September 2021
  • 3 replies
  • 17 views

I'm trying to buy a pass and when I enter my home address I received massage: Please try using the English alphabet. I'm for sure using English alphabet. My street address: 10xxx oaxxx texxx rd.

Moderator note: to protect your privacy we partly removed your street address. 


3 replies

Userlevel 6
Badge +7

Hi Yuriy, did you try to buy your Pass on our Interrail or Eurail website? As you are from the United States, make sure to use the Eurail website. If you did, but still have the issue, do let me know. Cheers,

Thank you. There was a Eurail website. And problem solved after 5 or 6 attempts.

Userlevel 6
Badge +7

Happy to hear that! Have a great weekend :relaxed:

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