After weeks of struggling to book and make seat reservations on a two months round Europe 1st class trip for two, I am giving up as, so far, I haven’t been able to leave the UK!!! My 30 years in the travel industry has failed to help me negotiate the incredibly complex booking convolutions. I now find I can’t even negotiate a refund. I am told to log in and go to “my pass” - that option does not appear. Anyone? So disappointed…………..
Best answer by ralderton
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