Hello! I’m having trouble with adding mobile pass on the railplanner app. I have bought interrail tickets and I have received the confirmation email with my name and passcover number. It starts with an I and 8 digits. When I fill it in it says “your details dont match” It says make sure you have a mobile pass and not a paper pass. I think I have a mobile pass but if I have a paper pass can I still use the app? Or do I have to change the paper pass into a mobile pass?
Thank you for the help!