Hello everyone, just now I was trying to book seat reservation for a train from London to Edinburgh in July. The system didn’t show any availability because July is still too far away. So I tested with an earlier date just to see how the reservation system works. I put in a random date and followed the steps by selecting a random train and a random seat type. (I didn’t really understand the differences among all the seat types) Then I clicked continue, the next thing it shows my booking is completed, and it also says on the page “you can’t amend or refund this booking”. I couldn’t find any options to cancel or delete this order as it was only for a test. Does anyone know what I can do in this situation?
Thank you in advance.🙏
