I need to get pass cover numbers for mine and my families mobile passes. I have tried asking customer service a number of times but have heard nothing. Is there a way to get these to enable us to book the tickets we need to book? Many thanks
How to get a pass cover number?
Best answer by AnnaB
You can call b-europe and make the reservation. No need of Pass Cover Number.
The phone call is rather expensive.
https://www.b-europe.com/EN/Contact/Contact-Centre
The best way to make reservations for French trains is to call SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail
To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.
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