Hey everyone,
I bought an Interrail OneCounty Italy Pass a few days ago and I connected with the Rail planner app. And when I try to add a destination (Benevento - Firenze) it says: "Your Pass isn't valid in some of these countries".
It keeps giving me this error. Can any one help me?
Please contact support: https://www.interrail.eu/en/support
What's the exact train(s) you want to use?
Additionally, does it work if you add your journey manually? There's always a link to do that at the bottom of the connections when you're planning a journey.
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