Money refund- how long does it take usually?

  • 23 May 2022
  • 1 reply

Hi there,

12 days ago, I requested an exchange, but I did not get any respond yet, nor did I get refunded the money. I do not know how to get in contact with the service, so I decided to ask for help here. How long does it usually take till the money for an exchange is paid back? I don't want to look impatient. I just don't know how long it usually takes, so I don't know what time-range to expect before having the money back.

Tanks in advance!



Best answer by rvdborgt 23 May 2022, 15:49

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Userlevel 7
Badge +9

I'm afraid it could take several weeks. They're currently very busy and problems of people currently travelling have priority.