Hello!
My current phone got formatted last night due to software updates. In it the pass was valid. And now I when I try to add my pass again on the same device but since it's formatted, I'm unable to add because the app shows me an error that it is already valid on another device.
Could you please deactivate the pass on that device so I can again validate on it again?
I have already raised a request using the form but it seems that would take a couple of days.
So it would be great if you could do it quickly because I am travelling tomorrow and I would need to show that pass.
Thank you for your help in advance.
Best Regards,
Shubham Kapoor