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Need Pass Cover Number


Hi! 

@Nanja 

I need to make a reservation for me and my friend for the ferry to greece and to receive a discount I need to fill in a ‘pass cover number’. Could you help us to get our pass cover numbers?

Greetings, Jill

Best answer by AnnaB

You need to contact Customer Support through this form and asked for the Pass Cover Number.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.

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5 replies

Michael
Full steam ahead
  • Full steam ahead
  • 11 replies
  • May 30, 2022

Is it a paper or Mobile pass?


Michael wrote:

Is it a paper or Mobile pass?

@Michael It is a Mobile pass!


Michael
Full steam ahead
  • Full steam ahead
  • 11 replies
  • May 30, 2022

According to the Interrail-Website, you can find the pass-Number in your Order confirmation mail:

 

https://www.interrail.eu/en/support/reservations/where-can-i-find-my-mobile-pass-number


Michael wrote:

According to the Interrail-Website, you can find the pass-Number in your Order confirmation mail:

 

https://www.interrail.eu/en/support/reservations/where-can-i-find-my-mobile-pass-number

@Michael Yes, I know, thankyou! But I actually need the Pass cover number, not the normal pass number :)

 


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  • Railly clever
  • 6011 replies
  • Answer
  • May 30, 2022

You need to contact Customer Support through this form and asked for the Pass Cover Number.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.


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