Hi,
I am trying to book a trip from Metz Ville to Paris Est and through the travel.b-europe website it requires a pass cover number. I have noticed that community members have been able to provide them to digital pass holders. Would anyone be able to help me urgently? I’ll be needing it for this upcoming Thursday.
Thank you!
Best answer by AnnaB
View originalYou should be able to book by phone at SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail.
You need to contact Customer Support through this form and asked for the Pass Cover Number if you need it.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.
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