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Phone Stolen And Cannot Add My Mobile Pass To A New Phone

  • 26 July 2022
  • 1 reply
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URGENT! I am stuck in Bulgaria with only days of accommodation left. My mobile phone was stolen on Sunday the 24th Of July in Bulgaria, I have now bought myself a new phone but cannot add my pass to it as it is still connected to my old one. This is very urgent I will soon be stuck homeless in Bulgaria and need to leave very soon to get to my booked accommodation in Greece. Please I need help adding my pass to my new phone otherwise I will be stuck.

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Best answer by Angelo 26 July 2022, 17:13

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Angelo
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Hi, get in touch with customer service via social media @Interrail writing them a private message or via e-mail to customerservice@interrail.eu.

Also add a request here:

Submit a request – Eurail Knowledge Base

 

P.S. there are no trains between Bulgaria and Greece currently, only busses not part of Interrail. 

Do you have any questions? Feel free to ask in the community! Known languages: Deutsch, Italiano, English.

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