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Return to sender - is money refunded?

  • May 26, 2022
  • 1 reply
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  • Keeps calm and carries on
  • 16 replies

Hi

if there is no one to sign for a posted paper ticket and it goes back to the sender (EUrail) eventually, do you automatically get the money refunded because the ticket was not used?

Best answer by rvdborgt

It could be that it wil be treated as a cancellation by you, which normally means 85% is refunded.

I've had something like this happen around 2015 (pass sent back because of a typo in the post code) and if I ordered a new pass, it was treated as an exchange (old pass was refunded, minus 15€).

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  • Railmaster
  • 10656 replies
  • Answer
  • June 21, 2022

It could be that it wil be treated as a cancellation by you, which normally means 85% is refunded.

I've had something like this happen around 2015 (pass sent back because of a typo in the post code) and if I ordered a new pass, it was treated as an exchange (old pass was refunded, minus 15€).


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