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Hi,

 

I am trying to reserve seats for my 2Y child for the route  18:35 Rome Termini  --->22:59 Venice S. Lucia from https://www.raileurope.com/  . So as per instruction in website I am putting age as 6. At time of selecting seats and payment, website asking for my child date of birth. I am putting actual date of birth. App validating the age entered (6) and age as per date of birth mentioned (2) and showing error - “Passenger's date of birth doesn't match age: <name> will be 2 at time of travel”.

Please suggest how can i book. Since its 4.5 hr of journey, i wanted to have seat for my child.

DOB is a mandatory field on the form which i cannot skip.

 

 

What happens if you enter 2?

Otherwise lie about the year of birth and add 4 years. I'm sure staff will be understanding, if they even ask.

Do you have an Interrail pass for your child? If you don't have an Interrail pass for your child you are not allowed to make reservations for the child. 

What happens if you enter 2?

Otherwise lie about the year of birth and add 4 years. I'm sure staff will be understanding, if they even ask.

@thibcabe Entering age 2 is not giving any option to select seat, neither charging for seat.

Not sure if we can add extra 4 year? will that be ok? will there be not any problem if i do so? since its a different country for us so little hesitate to do that.. not sure if it fine to do ?

Do you have an Interrail pass for your child? If you don't have an Interrail pass for your child you are not allowed to make reservations for the child. 

Yes @AnnaB I did purchase interrail child pass. the pass is validating correctly just the problem with DOB.

 

It is no problem to add your child as 6 years old. Just add 4 years to your child's birthday when you are asked for the DOB.

It is no problem to add your child as 6 years old. Just add 4 years to your child's birthday when you are asked for the DOB.

Thanks @thibcabe  and @AnnaB for your advice !

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