We had a great holiday in the summer, but were not able to use our passes on SE France - between Marseilles and Antibes as the ticket office at Lyon said Interrail was not accepted by the local train company. We had to buy tickets totalling 140 euros!!
The app and a subsequent post by a moderator called Claudi said compensation/refund was available. We contacted customer services on our return 5 weeks ago, have sent in the tickets bought on Aug 3 but have just been told that we can’t be compensated and should try the station at Lyon. Can anyone help please?
Best answer by Anonymous
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