Solved

Wrong travel day

  • 24 October 2021
  • 3 replies
  • 197 views
E

Hi everyone, my name is Elies Buchheister and I accidentally chose a wrong travel day. I had no clue that I was choosing the first travel day when I was creating my trip.  

I accidentally choose October 23 as my first day traveling but my First day travelling will be tomorrow on October 25. I haven't booked any train for October 23  and now I have 4 travel days left in my app.

Please I need help because I need all travel days! I already tried contacting someone from Interrail but it says that they will try to get back to me within 7 days!

I don’t have 7 days!! My booking number is IN30326752

icon

Best answer by seewulf 24 October 2021, 21:04

View original

3 replies

seewulf
Rank
Userlevel 7
Badge +14

You can fill this form https://eurail.zendesk.com/hc/en-001/requests/new

and wait for a answer of the Eurail Staff @Nanja  @Leo 

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
E

Thank you, I hope they answer as soon as possible 

N
Userlevel 7
Badge +8

Hi Elies, I've flagged it and they just got back to your message. Hopefully in time to catch your train today. Have a great trip ahead! :relaxed:

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.

Reply


Terms and Conditions & Privacy PolicyCookie settings