We’re back with another round of Beta Testing! Sign up now for a chance to win 2x Interrail/Eurail Global Passes for 7 travel days within 1 month (2nd class).
This time around we are adding real-time data to our timetable. This means that we'll provide you with more up-to-date information like delays and platform updates as they happen in real time. We’ll also be adding updates about train cancellations and disruptions to the timetable very soon so that you’re always prepared for surprises on your journey.
We strive to provide accurate timetable information through our Railplanner App, which relies on data from railway carriers. As a result, some timetable details may not always be precise. Your feedback is crucial in helping us improve this information. All you need to do is try out the timetable in the app as you plan your trip or travel with your Pass, and then share your feedback with us.
To get started: download the dedicated Beta testing app and start planning your trip using the timetable. Then continue to use the Beta testing app on your Interrail/Eurail trip. After you sign up, we’ll send you a survey on July 26th. By sharing your feedback through the survey, you’ll automatically enter into our giveaway for those 2 free Passes! There will be 2 winners and we will announce them in the week of 22d of August 🎉
Did you participate in our previous test? We'd love to welcome you back, so don't hesitate to sign up again. By doing so, you'll double your chances to win! You can continue using the same Beta Testing app as before; there's no need to re-download it.
👀 Stay tuned to this section for updates. We'll post an update here when new features are added to the Beta App and announce when the survey link has been sent out.
Sign-up for the test, here. Next download the test app – find the instructions for downloading the test app on iOS and Android below 👇
Join the Beta program on iOS:
Requirements: iPhone or iPad with iOS / iPadOS 15.0 or newer
Step 1: Download TestFlight from the App store
Your default browser will open one of these pages 👇
If the 2nd page opens please try tapping on the open button or try again later.
Step 2. Download and install TestFlight on your device and then click on “Start testing” under Join the Beta for our app
Step 3.You will then be able to see the beta version of our app in TestFlight.
Step 4. While using the app to plan your journeys, you can send us feedback directly from TestFlight or from the application.
- TestFlight: tap on the app, then tap on “Send Beta Feedback”
- App: “More” tab -> Give us feedback
Step 5. Go to your app settings and enable error logging.
Step 6. Tapping on the Rail Planner app in Testflight reveals additional options, such as notifications about the Beta version and automatic updates. We recommend selecting both of these options.
Step 7. You will receive a survey link in your email. Only by filling in your feedback in this survey will you be able to enter the Pass giveaway.
Leave Beta Program on iOS
Simply download the non-Beta version from the App Store.
Join Beta program on Google Play
Step 1. To open the Rail Planner app page on Google Play Store on your Android device, you can follow either of these two options:
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Click on the Google Play Store link for our app
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Manually open the Google Play Store app on your device, and search for “Rail Planner”
Step 2. Scroll down a bit, find “Join the Beta” section, and click on “Join”.
Step 3. Confirm the Beta program.
Step 4. After a few minutes, you will receive the update from Google Play Store. Update the app to install the Beta version.
Step 5. You will receive a survey link in your email. Only by filling in your feedback in this survey will you be able to enter the Pass giveaway.
Leave Beta Program on Google Play
Please note that if you want to use the official Rail Planner App you will need to leave the Beta Program.
Step 1. To open the Rail Planner app page on Google Play Store on your Android device, you can follow either of these two options:
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Click on the Google Play Store link for our app
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Manually open Google Play Store app on your device, and search for “Rail Planner”
Step 2. Scroll down a bit, find “You’re a Beta tester” section, and click on “Leave”.
Step 3. Confirm by clicking on “Leave” again.
Step 4. Wait for a few minutes until Google Play removes your account from the Beta program.
Step 5. Uninstall and install the Rail Planner app again.
Share feedback for the android app
You can share your feedback while using the beta test app in three ways:
- By writing a review in the Google Play Store page for the app 👇
- In the app – click on the “More” tab and then use the “Give us feedback” option
- By turning on error logging in the app: This allows the app to directly share feedback everytime it encounters a technical error. and include their deviceID in their feedback For this, go to the top right “More” tab in the app, click on the Settings page, scroll to the bottom of the page and turn on “Enable error logging”. You will then see your Device ID there which will be shared with us during error logging.
Frequently Asked Questions
Q: Can I use the Beta Version App for my travel?
A: Yes, you can. Passes can be redeemed as normal and can be used like a regular Pass.
Q: Will it be possible to have both Beta Version App and Regular (Non-Beta) Rail Planner App at the same time on my device?
A: No, you can only have 1 App at the time on your phone, either the Beta Version App or Regular (Non-Beta version) Rail Planner App.
Q: If I install the beta version and then go back to the non-beta version, will an active pass still be in the app? Will my previous trips and passes still be in the app?
A: Yes. Passes and trips are linked to your device, not the app. So after a re-install, they will be synced in the app as soon as your phone connects to the internet.
Q: How can I leave the beta test?
A: For IOS, simply download the non-Beta version from the App Store
For Android, in the store page, leave the beta program, uninstall the Beta test app and install the original (non-beta) rail planner app.
