Hi - I would like to know the refund for the on-going promo. I’m planning to purchase the promo ticket (with insurance - 100% refundable) since I don’t have my Visa yet.
But there’s a note that you can refund as long as its 6 months before the last activation date (Jun 1, 2024). But the 6 months is in Dec 2023. Does it mean it’s not 100% refundable?
Thanks in advance!
Best answer by Hideyo Harada
As long as the pass hasn’t been activated and bought Plus, you get 100% back. If you didn’t buy Plus, you get 85% back. Because I bought a promo ticket with Plus, I got 100% refund.
It works the other way around : you can get a refund until 6 months after the last activation date. The pass must not have been activated.
As long as the pass hasn’t been activated and bought Plus, you get 100% back. If you didn’t buy Plus, you get 85% back. Because I bought a promo ticket with Plus, I got 100% refund.
It works the other way around : you can get a refund until 6 months after the last activation date. The pass must not have been activated.
Hi thibcabe - thanks for clarification! :)
As long as the pass hasn’t been activated and bought Plus, you get 100% back. If you didn’t buy Plus, you get 85% back. Because I bought a promo ticket with Plus, I got 100% refund.
Thanks!
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