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My phone broke and can't transfer my pass

  • November 14, 2022
  • 1 reply
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Ben Mitchell

My phone broke a few days ago and want to transfer my car how exactly do I do this? Or more specifically who should I contact?

 

Best answer by AnnaB

I guess that it is your pass and not your car that you want to transfer to another device. 

Use the form below to contact Customer Support and ask them to disconnect your pass from the broken phone. It is important that you mention your pass number and the start date of your travel. 

https://eurail.zendesk.com/hc/en-001/requests/new

 

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  • Railly clever
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  • November 14, 2022

I guess that it is your pass and not your car that you want to transfer to another device. 

Use the form below to contact Customer Support and ask them to disconnect your pass from the broken phone. It is important that you mention your pass number and the start date of your travel. 

https://eurail.zendesk.com/hc/en-001/requests/new

 


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