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Ferry Kiel-Göteborg: no discount in 2023?

R

Hi all,

I recently booked a trip for this January 2023 Kiel-Göteborg using the EURAIL coupon at Stena Line.

The coupon does not give ANY discount. Answer from Stena Line: “We do not have any contract in place [between us and interrail] for 2023” .

I have contacted twice the site https://benefitsportal.eurail.com/ which belongs to the interrail group: no answer. The site is still claiming that there is a 30% discount for Stena Line as of today.

Anyone with a similar experience? Seems unfair to keep this advertised as a card benefit imho.

/Regen

 

Best answer by MartinM

Interesting that there is a contract for this… wonder if Interrail pays something to the ferry operators for this. Always thought the companies offering these benefits are seeing it as some free marketing which brings some extra customers to them ^^

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Full steam ahead
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  • mcadv
  • Full steam ahead
  • 3893 replies
  • January 7, 2023

Hejpadej, yes thats unfair but things like that can be expected , esp in 1st week of yr when the changes apparently have been made/announced quite late (I was unaware of it till this posting). Most of these discounts were/are in fact more commercial offers of companies, trying to gain more custom that way.

Most of the IT of EUrail seems to be run by NS (railways in NL), notorious for its sloppy IT

It occasionally also goes the other way: newly set up yet another SE traincomp, did not announce anywhere it would accept passes-leading to quite some irate postings here, but then kind of discovered this pass and then decided-or was pressed to-accepting it.

R
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    regentravel
R
Railmaster
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  • rvdborgt
  • Railmaster
  • 10643 replies
  • January 7, 2023

Apparently negotiations are delayed:

https://twitter.com/joshchadney/status/1611034992578109441

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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    regentravel
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  • MartinM
  • Railmaster
  • 932 replies
  • Answer
  • January 7, 2023

Interesting that there is a contract for this… wonder if Interrail pays something to the ferry operators for this. Always thought the companies offering these benefits are seeing it as some free marketing which brings some extra customers to them ^^

R
  • regentravel
  • Author
  • Right on track
  • 3 replies
  • January 7, 2023

Not sure who is benefitting the most from these partnerships but clearly it’s damaging to interrail if they don’t keep their benefits up-to-date. Planning train trips (esp. budgeting them) is already a major hurdle. They shoot themselves in the foot if they claim discounts which just don’t exist.

seewulf
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  • seewulf
    seewulf
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    rvdborgt
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  • MartinM
  • Railmaster
  • 932 replies
  • January 7, 2023

Well you are absolutely right. A lot of such things have been forwarded to the Eurail Team but nothing was changed it seems 

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    AnnaB
seewulf
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  • seewulf
  • Railmaster
  • 2404 replies
  • January 7, 2023

@regentravel 

@rvdborgt  already asked the eurail team in a different section of this Community :) and yes currently even in this section is less activity from the Eurail staff as there have been currently a lot changes :/

e.g. the Position of Nanja (the former head admins that was quite active) is still open on the Career page of Eurail.

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers

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