Hi all, want to join? There are only a few spots left, please send an e-mail to research@eurail.comBest,Jody (Research Analyst of Eurail)
As you can see we planned another session next week at Wednesday 25th, 18:00-19:15! Let me know at research@eurail.com if you can join! Ciao! Jody
@AnnaB thanks for mentioning this again. I discussed it before with the ones who are responsible and they are aware and thinking how to improve.
Hi @AnnaB As far as i know the problem was solved Jan 4 at 12:45 CET. In principle all impacted passes should work from then on again. If the problem still occurs then the customers needs to contact CS as you recommend. Have a nice evening.
@AnnaB @rvdborgt i reported the issue to the content team :)
@rvdborgt thanks for tagging me. Ill forward it to the right colleagues to give the improvements of the release notes some attention again
Hi all, thank you for the great interest in joining this test and downloading the beta app. There might be some confusion about the survey. We will share the link within 2 weeks. You can expect the link via an email on March 25. Please start using the planner in the Beta app and we will ask you via the survey about your experience 😊Kind regards, Jody (Eurail)
Hi @Taisiasr that’s a shame. Thank you for reaching out. I checked the back-end of the survey and everything looks fine, so this can be a single incident. However very good that you notify us. Please send an email to research@eurail.com then I'll help you out. Kind regards,Jody
@AnnaB Good morning. The developers told me that they will release an update this morning. They survey is send to all people who signed up via the form from the start till 22 March. If you signed up after 22 March you will receive the link 2 weeks later. I'll reach out to you by email. Kind regards,Jody
@Benedikt @AnnaB and @5finger The second batch of the email will be send today around lunch. So, keep an eye on your inbox. If you still do not receive it, please send an email to Research@euril.com Then we arrange it via another way. Have a nice day! Kind regards, Jody
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