It took between 3 and 4 weeks until I got mine from customer service.
Your trip goes through Switzerland (Geneva and Brig). Ma app suggests this without needing to go through Switzerland:
I finally got an answer on April 21st.
They seem to have too much work, I am already waiting almost 2 weeks for this number.
French is not the problem. Fortunately I am able to understand it. If they announce the tracks on the train ride that would be fine too.
Thank you very much. I have no used Google maps to look at the train station. It seems relatively small, so it should be doable.
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