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Tutorial

Tutorial Video - Mobile Pass


Camilo.
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Having some trouble setting up your mobile pass? Or just curious to learn how it works? Have a look at this tutorial đź‘‰đźŹ» 

 

https://youtu.be/_s_AhIqxR-M

 

It will show more information on how to:

  • Adding a Pass
  • Connecting a Trip
  • Activating/deactivating your Pass
  • Boarding the train
  • Showing your ticket

 

Our mobile Pass is a paperless ticket that can be added instantly to your phone. With everything on one app from planning your trip to boarding the train, you're free to explore 33 European countries with ease and enjoy more freedom than ever before.

Everything on one app: plan your journey, keep track of your trips and show mobile tickets straight from your device with a mobile Pass on the Rail Planner app. No need to wait for delivery – you can load your mobile Pass into the app as soon as you get your order confirmation email.

Your mobile Pass makes ticket inspection easier than ever. Instead of filling in your paper travel diary, simply add journeys from the app’s planner to your mobile Pass before you board, then show your mobile ticket to the inspector in just a few taps.

Please ask questions in the forum instead of sending me a private message, as I won’t be able to respond to those.

Did this topic help you find an answer to your question?

9 replies

Mike Fitzgerald

I cannot see any tutorial?  Has it been removed?  I am on a MAC- is that why?


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  • Railmaster
  • 10551 replies
  • February 23, 2023

@Camilo. @Mukhammad

Could you please check the video that is supposed to be visible here?


Camilo.
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  • Author
  • Eurail Moderator
  • 357 replies
  • February 23, 2023

Hi @rvdborgt and @Mike Fitzgerald 

Here is the video you are referring to: 

https://youtu.be/_s_AhIqxR-M

 


Angelo
Railmaster
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  • Railmaster
  • 2067 replies
  • February 23, 2023

Yeah @Camilo. but also this video is linked on the main page, but it is not visible.


Camilo.
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  • Author
  • Eurail Moderator
  • 357 replies
  • February 23, 2023

Angelo
Railmaster
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  • Railmaster
  • 2067 replies
  • February 23, 2023

Sorry @Camilo. , maybe I wrote it a bit not clear.

It is not visible on the community website.

 

In german: This video is private

 

 


Camilo.
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  • Author
  • Eurail Moderator
  • 357 replies
  • February 23, 2023

@Angelo 

Oh I see! Can you see it now? 


Angelo
Railmaster
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  • Railmaster
  • 2067 replies
  • February 23, 2023

No I can’t. 


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  • Eurail Moderator
  • 224 replies
  • February 24, 2023

Good morning everyone,

Today I just received a good news about the tutorial video uploaded on the community main page. It has now been fixed!

I hope it works well on your end, too.


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