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Adding train connections to cart

  • December 17, 2021
  • 5 replies
  • 210 views

Ahsen Çakmakci

Hello, I am having trouble with selecting train connection during reservation for my trip. As you can see in this image, I have selected my route and date etc. However, I don’t know where to click in order to add the journey. When I click on the trip I want, it just opens up with details. I am leaving in 2 days so can someone please tell me how I can add this  to my cart?

 

Best answer by Nanja

Hi Ahsen, this is either because there are no more available trains, or due to technical issues in our self service system (common for French trains, unfortunately). I can provide you with a Pass Cover number so that you can book via the App with SNCB, pretending to have a paper Pass. 

Please provide me with your order number (starting with IN) via a private message. 

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  • Railmaster
  • 10502 replies
  • December 17, 2021

Could you please try again? You should see a price appear and then you can select a couchette:

 


Ahsen Çakmakci

I tried again with other devices but the page is still the same it doesn't show up any thing to select.


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  • Retired Community Manager
  • 873 replies
  • Answer
  • December 17, 2021

Hi Ahsen, this is either because there are no more available trains, or due to technical issues in our self service system (common for French trains, unfortunately). I can provide you with a Pass Cover number so that you can book via the App with SNCB, pretending to have a paper Pass. 

Please provide me with your order number (starting with IN) via a private message. 


Forum|alt.badge.img+9
  • Railmaster
  • 10502 replies
  • December 17, 2021

@Nanja  This train does not show up on the Belgian railways booking interface for domestic French trains.

It does show up with availability when I try it on the Interrail website.


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  • Railmaster
  • 10502 replies
  • December 17, 2021
Ahsen Çakmakci wrote:

I tried again with other devices but the page is still the same it doesn't show up any thing to select.

Maybe it helps if you:

  1. Clear your browser cache
  2. remove all cookies for eurail.com

Additionally, if you're currently in France, just go to a ticket office.


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