My son and his friend purchased the 6 day per month and under his friends app it says she has used all six days but only has 5 days of travel booked. The 6th day which they haven’t booked is not on the app. My son is doing the exact same trip and his app is correct with 5 days of travel and one free day. They have updated the app and restarted the phone. No change! Please advise as they are on a train right now. and thank you for your help.
Solved
Pass not working; more travel days showing as used
Best answer by Nanja
Hi, please get in touch with our Customer Support team directly here. They will be able to look into it and assist you further.
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