I have bought the 50 anniversary Interrail ticket several days ago, But I filled in my residence wrongly and didn’t realise it until I began my travel, now I cannot use this ticket at all in this country, please help me to reach the customer service because i am already traveling now and need to buy extra tickets every another day, I have submitted my request several times but nobody answered me, I worry so much now, anybody can help me to flag my request? thank you so much!
I need to change my residence
Only customer service can rectify this. It's no use submitting multiple requests since that will only make the support queue longer. Important is that you indicated you are currently travelling.
Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
1 person likes this
sbess wrote:
I have bought the 50 anniversary Interrail ticket several days ago, But I filled in my residence wrongly and didn’t realise it until I began my travel, now I cannot use this ticket at all in this country, please help me to reach the customer service because i am already traveling now and need to buy extra tickets every another day, I have submitted my request several times but nobody answered me, I worry so much now, anybody can help me to flag my request? thank you so much!
Hi
I flagged this with customer service. I cannot guarantee they will be able to respond today (as it’s past working hours), but I will also flag it with them again tomorrow.
Cheers!
1 person likes this
thank you so much!
Magdalena wrote:
sbess wrote:
I have bought the 50 anniversary Interrail ticket several days ago, But I filled in my residence wrongly and didn’t realise it until I began my travel, now I cannot use this ticket at all in this country, please help me to reach the customer service because i am already traveling now and need to buy extra tickets every another day, I have submitted my request several times but nobody answered me, I worry so much now, anybody can help me to flag my request? thank you so much!
Hi
I flagged this with customer service. I cannot guarantee they will be able to respond today (as it’s past working hours), but I will also flag it with them again tomorrow.
Cheers!
Good morning,
sbess wrote:
Magdalena wrote:
sbess wrote:
I have bought the 50 anniversary Interrail ticket several days ago, But I filled in my residence wrongly and didn’t realise it until I began my travel, now I cannot use this ticket at all in this country, please help me to reach the customer service because i am already traveling now and need to buy extra tickets every another day, I have submitted my request several times but nobody answered me, I worry so much now, anybody can help me to flag my request? thank you so much!
Hi
I flagged this with customer service. I cannot guarantee they will be able to respond today (as it’s past working hours), but I will also flag it with them again tomorrow.
Cheers!
Good morning,
Hi
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