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Paper ticket won't arrive in time, can we pick up in station?

  • August 17, 2021
  • 4 replies
  • 1053 views
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We’re trying to travel from newcastle  uk to figures vilafante spain, and need to make seat reservations. We have successfully done so for eurostar, but the french connection requires sending paper tickets and there is insufficient time. We can’t have our tickets sent to a hotel in France as we’re doing the trip in one day and not staying at a hotel.

Does anyone know how we can make a seat reservation and pick up from a ticket machine or station?

I know we could risk it and try and make a seat reservation when we arrive at the station in France, but I want to book it in advance, and pick up the paper ticket for the reservation when we arrive.

Also, we’ve tried calling SNCF and they weren’t helpful or clear about how to proceed.

Best answer by Nanja

Hi, we are looking into the SNCF options at the moment as it is not possible to make reservation with them via phone and their website anymore, unfortunately. In the meantime, you will have to book your seat reservation at the station as seewulf explained. 

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    4 replies

    seewulf
    Railmaster
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    • seewulf
    • Railmaster
    • 2402 replies
    • August 17, 2021

    SNCF try to Block Railpassholders as you only can reserve actual via Interrail or a train station :/ there were few travel agencys in the Uk that could do it but since 2019 SNCF Block domestic trains often for reservations from abroad :/

    I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
    N
    Railmaster
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    • Nanja
    • Retired Community Manager
    • 873 replies
    • Answer
    • August 19, 2021

    Hi, we are looking into the SNCF options at the moment as it is not possible to make reservation with them via phone and their website anymore, unfortunately. In the meantime, you will have to book your seat reservation at the station as seewulf explained. 

    Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
    R
    1 person likes this
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      rvdborgt
    R
    Railmaster
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    • rvdborgt
    • Railmaster
    • 10542 replies
    • October 16, 2021

    @Nanja is there any news from the SNCF? Getting reservations in, from or to France is a real pain currently. Maybe they have a roadmap you can share?

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    N
    Railmaster
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    • Nanja
    • Retired Community Manager
    • 873 replies
    • October 18, 2021

    Hi rvdborgt, the contact with SNCF on this topic is still ongoing. Some development is required before a reservation option(s) can be made available again. Whether this will happen and with which timeline is still unknown. 

    Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
    seewulf
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    • seewulf
      seewulf

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