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Eurostar booking annoyance

  • July 12, 2023
  • 1 reply
  • 125 views

Millgor

When I checked Eurostar Interrail availability this morning on the Interrail site it seemed that seats for my day of travel were running short. So I booked a second class seat London to Brussels even though I have a first class pass because that was all it was showing. Now I look again just a few hours later and it is showing full availability for both first (Standard Premier) and second class.
Is there anything I can do here to change the seat rservation to Standard Premier without having to pay again? Does this sort of thing happen often?

Best answer by Mukhammad

Hi @Millgor,

According to our system, you've been in contact with our customer service team. I understand that this was reported to the relevant team, and thank you for your feedback related to this matter.

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  • Eurail Moderator
  • 224 replies
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  • July 17, 2023

Hi @Millgor,

According to our system, you've been in contact with our customer service team. I understand that this was reported to the relevant team, and thank you for your feedback related to this matter.


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