Skip to main content
Solved

Missing e-tickets in reservation email Amsterdam to London

  • April 9, 2022
  • 1 reply
  • 54 views

I reserved two tickets from Amsterdam to London but the confirmation email I received had to tickets attached to it.  Even when I checked my reservations page in my eurail account they were not there to be downloaded.  My trip is coming up very soon and customer service said they would reply within a week but I’m not sure they’ll be quick enough.  Is there any way to contact them that guarantees a quicker response?

Best answer by rvdborgt

If you've indicated when your journey is, then you've done all you could. They prioritise requests form urgency.

View original
Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img+9
  • Railmaster
  • 10549 replies
  • Answer
  • April 9, 2022

If you've indicated when your journey is, then you've done all you could. They prioritise requests form urgency.


Reply