I reserved two tickets from Amsterdam to London but the confirmation email I received had to tickets attached to it. Even when I checked my reservations page in my eurail account they were not there to be downloaded. My trip is coming up very soon and customer service said they would reply within a week but I’m not sure they’ll be quick enough. Is there any way to contact them that guarantees a quicker response?
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Missing e-tickets in reservation email Amsterdam to London
Best answer by rvdborgt
If you've indicated when your journey is, then you've done all you could. They prioritise requests form urgency.
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