I need a refund. I cannot use my pass because I can’t login. Password reset does not work. We have had to buy all new tickets for our trip, doubling what we have spent so we need a full refund ASAP. Worst customer service I’ve ever had. 2 weeks from email sent and still no answer.
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I cannot use my pass because I can’t login.
Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.