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I have traveled with Eurail for five summers but always individually. This coming summer I will be traveling with a friend. We would like to make our reservations so that we can be seated together. I have had a long email dialogue with Eurail Customer Support be I still don’t see exactly how it works when using the app. At the website we can join both of our passes to one trip. In the app it creates a Copy Trip. It doesn’t seem like the original Trip (my pass) and the Copy Trip (my friend’s pass) are linked in any way that making reservations will assign us adjoining seats. Can someone give me a better explanation than Eurail Support?

Do we need to always make reservations through the website? If we are linked in the same Trip on the website does it effect our passes in the app?

Best answer by rvdborgt

The rail planner app can't book anything. It can only forward to some of the websites where you can book, but it ignores others.

If you book seats in one transaction, then you'll be seated together if possible.

You can indeed do that via the Eurail website, but this is really the last website to go to for reservations: almost always more expensive, artificial booking horizons, sometimes strange errors, no seat maps etc.

Instead, use this page as a guide to book reservations:

https://www.seat61.com/interrail-and-eurail-reservations.htm

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  • rvdborgt
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  • 10650 replies
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  • April 3, 2025

The rail planner app can't book anything. It can only forward to some of the websites where you can book, but it ignores others.

If you book seats in one transaction, then you'll be seated together if possible.

You can indeed do that via the Eurail website, but this is really the last website to go to for reservations: almost always more expensive, artificial booking horizons, sometimes strange errors, no seat maps etc.

Instead, use this page as a guide to book reservations:

https://www.seat61.com/interrail-and-eurail-reservations.htm

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
B

Thank you for responding. My suspicions confirmed. Often when traveling solo I have gone to the ticket office in the station, shown them my pass from the app and had them book it. But that only works that country, so there have been nervous times during short changes in the next country. Last year I did get the handle on doing it online. It's just this year having the question of trying to get adjoining seats. I give that link a try and when I have time I'll in the station I'll keep going to the ticket office.

R
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  • rvdborgt
  • Railmaster
  • 10650 replies
  • April 3, 2025
B Douglas Bull wrote:

Often when traveling solo I have gone to the ticket office in the station, shown them my pass from the app and had them book it. But that only works that country, so there have been nervous times during short changes in the next country.

You can often also make reservations for the next country, but not always. It depends.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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