This is a chronic issue with Interrail staff. Very simply, I cannot fathom how a travel agency can operate with no telephone number, no way of contacting them, no email address. This is at the fringes of legality. All you can do is write to a chatbot that represents the current highest standard in artificial dumbness.
Three days trying to get in touch with someone and instead I have to deal with this annoying piece of dumb software that tells me 750 times a day that I have received a confirmation email and a ticket has been created.
Can someone send me a phone number or email address? Can I talk to some real person?
Impossible to get in touch with anyone from customer service
Best answer by Camilo.
This is a chronic issue with Interrail staff. Very simply, I cannot fathom how a travel agency can operate with no telephone number, no way of contacting them, no email address. This is at the fringes of legality. All you can do is write to a chatbot that represents the current highest standard in artificial dumbness.
Three days trying to get in touch with someone and instead I have to deal with this annoying piece of dumb software that tells me 750 times a day that I have received a confirmation email and a ticket has been created.
Can someone send me a phone number or email address? Can I talk to some real person?
Hi
Eurail/Interrail is not a travel agency, so we don't organise trips for customers. We only offer a Pass that allows you to travel around Europe. The best way to contact us is with the form mentioned above by
Additionally, you can also contact me on a private message.
Have a nice day!
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