i planned to travel today. Due to the unexpected weather, so all the trains i want to take be canceled. it is possible that i can postpone my date?(my pass be expired today)
Solved
train canceled for the weather
Best answer by thibcabe
So your pass day has been activated ? If that’s the case, please contact customer support to get it back (mention that you’re travelling) : https://eurail.zendesk.com/hc/en-001/requests/new
Did you have a seat reservation for today ? Speak to staff at the train station and see what they offer.
So your pass day has been activated ? If that’s the case, please contact customer support to get it back (mention that you’re travelling) : https://eurail.zendesk.com/hc/en-001/requests/new
Did you have a seat reservation for today ? Speak to staff at the train station and see what they offer.
If you're stranded, then in principle the operator has to provide accommodation and a ticket to complete your journey tomorrow. Speak to the staff.
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