Skip to main content
Solved

"This date is in the past"


Hakase

Hello. I’m going to travel in Europe next month, but my friend can’t activate Eurail pass.

 

There are 3 steps to activate it.

But third step, when she chooses the date to start our trip (10/08/2023), it says that “This date is in the past. Please choose a date in the future to start your trip.”

 

We already contacted customer center but the answer wasn’t precise.

 

If anyone knows about it please kindly help us.

Thank you.

Best answer by AnnaB

Are you using the gregorian calendar?

 

View original
Did this topic help you find an answer to your question?

3 replies

Forum|alt.badge.img+9
  • Railmaster
  • 10534 replies
  • July 26, 2023

When you say "the answer wasn’t precise”, what did they say exactly?

I haven't seen that error before.

We all advise against activating in advance, but testing that it actually works is good (and then cancel activation after the test).


Forum|alt.badge.img+9
  • Railly clever
  • 5948 replies
  • Answer
  • July 26, 2023

Are you using the gregorian calendar?

 


Hakase
  • Author
  • Rail rookie
  • 1 reply
  • July 27, 2023

Thank you so much!

It was Japanese calendar that’s why she couldn’t activate it.  

Now we finally can look forward to traveling without any problems!


Reply