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How to cancel a non- used day of a multi day pass

  • February 12, 2022
  • 4 replies
  • 119 views

Mikel Koliçi

Hi,

I bought a 4 day pass for Interail Europe.

Today I attqched to the day the trip feom Frqnce to Germany. So it consumed one day from the pass and one in/out bound journey.

After attaching the trip, I started booming the seqt, as Thalys has seat reservation mandatory.

But as all the thalys trips had not available seats, I cancelled the booking.

But the in/outbound cannot be cancelled aa it is on the current day. Furthermore the day itself cannot be cancelled, as is the current one.

Please advise hiw can I get a refund for the unused day? I know that it was my fault, but just asking if there is any way for the refund.

 

Thank you

Mikel

Best answer by seewulf

Contact Customer Service via FAcebook,Twitter or by this Service Form

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4 replies

seewulf
Railmaster
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  • Railmaster
  • 2404 replies
  • Answer
  • February 12, 2022

Contact Customer Service via FAcebook,Twitter or by this Service Form


Mikel Koliçi
  • Author
  • Rail rookie
  • 1 reply
  • February 13, 2022

Indeed, using this service form, they solved my problem.


seewulf
Railmaster
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  • Railmaster
  • 2404 replies
  • February 13, 2022

gladed that they could help you :)


Forum|alt.badge.img+9
  • Railmaster
  • 10592 replies
  • February 20, 2022

For next time: first check availability :)


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