Hello,
I was trying to purchase the Global pass ticket through the Eurail website https://www.eurail.com/en/eurail-passes/global-pass
But once I have put all the details and credit cards details then it redirected me to a different website.
Can you please assist me with this?
Regards
Li
Best answer by rvdborgt
Which website are you redirected to?
If there's an error message, then please post a screenshot of it. Otherwise, please post a screenshot of where you get stuck.
Edit: It could be a redirect to a webpage for extra authentication, such as 3-D Secure, depending on what your credit card provider requires.
Which website are you redirected to?
If there's an error message, then please post a screenshot of it. Otherwise, please post a screenshot of where you get stuck.
Edit: It could be a redirect to a webpage for extra authentication, such as 3-D Secure, depending on what your credit card provider requires.
As rian tells, most likely its a feature of YOUR bank/cred cd. for safe payment method. Here in EUR one always needs what we call 2-step verification to prevent fraud by phishing . Most times it gives a site like f.e. molly or adyen.
I have no idea how far advanced Ozzie-land is in this respect.
Thank you . I tried to pay by PAYPAL. It went through now.
Hello, jumping on the bandwagon, I've had an issue with the payment, essentially I paid through PayPal and the payment got released but it didn't finish the purchase, so I had to pay again for the ticket and so now I paid twice for the same ticket, I wonder how can I get the payment refunded to my account.
Hello, jumping on the bandwagon, I've had an issue with the payment, essentially I paid through PayPal and the payment got released but it didn't finish the purchase, so I had to pay again for the ticket and so now I paid twice for the same ticket, I wonder how can I get the payment refunded to my account.
You'll have to contact customer service.
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