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One journey is accidentally counted as a travel day so I can't take my last journey

  • June 9, 2022
  • 1 reply
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Hello,

Together with a group of friends, I am traveling with a won DiscoverEU ticket and the Interrail Pass application. We travel from May 26 and end on June 11. We still have two days of travel. My problem is that today I tried to book a ticket in the application from Vienna to Warsaw (11/06) and the application showed that I had used all the days. Searching for a problem, I came across a history of journeys in which I found the theoretically completed journey (2.06) that did not take place - as a result, I have one day less travel left, so I cannot book a ticket for the last day of travel. The other members of my group do not have any problems with the application. I sincerely hope that I will be able to count on your help.

Best answer by seewulf

Here in the community nobody can assist you as only Customer Service can correct Traveldays :/
https://eurail.zendesk.com/hc/en-001/requests/new

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seewulf
Railmaster
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  • Railmaster
  • 2402 replies
  • Answer
  • June 9, 2022

Here in the community nobody can assist you as only Customer Service can correct Traveldays :/
https://eurail.zendesk.com/hc/en-001/requests/new


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