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Passportnumber is wrong


We travel with a global pass. We travel with our Identity card but we entred the number of our passport in our mobile pass. What can we do now? 

Best answer by AnnaB

If you have a mobile pass and you haven't started your travel you can deactivate the pass and change the number of the ID connected to the pass. You need to bring the ID connected to the pass on the travel. 

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2 replies

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  • Full steam ahead
  • 3893 replies
  • July 20, 2022

Muss ein schwyzerli dies nun echt hier fragen? Wenn also PASS nr stimmt-diese bloss auch mitnehmen-fuer den Fall der Faelle-SBB ist am meisten bekannt/beruechtigt dies zu kontrollieren


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  • Railly clever
  • 5941 replies
  • Answer
  • July 20, 2022

If you have a mobile pass and you haven't started your travel you can deactivate the pass and change the number of the ID connected to the pass. You need to bring the ID connected to the pass on the travel. 


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