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Unable to book seat reservation- to go from Hamburg to Amsterdam on 18-Jun-2023

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We want to go from Hamburg to Amsterdam on 18-Jun-2023. When searched on the eurail reservations

found the below option (with one change) found  a train

 After choosing the seat reservations -got the below screen

when I tried to add checkout, it get stuck at the ‘add traveller’ details. Nothing happens when I click on it. It has been the case from the begining. I tried to create a new trip with only 3 travellers (thought the issue was with 7 travellers), but still it get stuck. 

 

Thanks in advance for your help. 

Best answer by Angelo

Hi, I can find an ICE from Hamburg at 8:45 on 18 Jun 2023. The Railplanner App or the Eurail Website is not up-to-date.

This will be the problem you are trying to book a reservation for a train that does not run.

You can reserve a seat for 7 people via:

@rvdborgt new booking possibility via DB NEXT

DB NEXT (but only in german): next.bahn.de This is a new booking platform of German railways, that can sell reservations for more than 6 people and for trains with compulsory reservations like ICE International this Summer. This cost less than via Eurail reservation service only 4,50€/person instead of 8€/train/person. 

Or with splitting up in two groups via main website of German railways in English bahn.com

 

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3 replies

R
Railmaster
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  • rvdborgt
  • Railmaster
  • 10549 replies
  • April 15, 2023

Not sure what the problem is. We've seen this more often.

Booking this via Eurail is also way too expensive: €8 per person per train instead of €4.50 via DB (doesn't work online though for mandatory reservations) or €3 via tickets.oebb.at.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Angelo
Railmaster
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  • Angelo
  • Railmaster
  • 2067 replies
  • Answer
  • April 15, 2023

Hi, I can find an ICE from Hamburg at 8:45 on 18 Jun 2023. The Railplanner App or the Eurail Website is not up-to-date.

This will be the problem you are trying to book a reservation for a train that does not run.

You can reserve a seat for 7 people via:

@rvdborgt new booking possibility via DB NEXT

DB NEXT (but only in german): next.bahn.de This is a new booking platform of German railways, that can sell reservations for more than 6 people and for trains with compulsory reservations like ICE International this Summer. This cost less than via Eurail reservation service only 4,50€/person instead of 8€/train/person. 

Or with splitting up in two groups via main website of German railways in English bahn.com

 

Do you have any questions? Feel free to ask in the community! Known languages: Deutsch, Italiano, English.
R
1 person likes this
  • R
    rvdborgt
R
Railmaster
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  • rvdborgt
  • Railmaster
  • 10549 replies
  • April 15, 2023
Angelo wrote:

Hi, I can find an ICE from Hamburg at 8:45 on 18 Jun 2023. The Railplanner App or the Eurail Website is not up-to-date.

This will be the problem you are trying to book a reservation for a train that does not run.

You can reserve a seat for 7 people via:

@rvdborgt new booking possibility via DB NEXT

DB NEXT (but only in german): next.bahn.de This is a new booking platform of German railways, that can sell reservations for more than 6 people and for trains with compulsory reservations like ICE International this Summer.

That's good news! I did a test and DB will even include mandatory reservations (to Copenhagen, Amsterdam) in the €4.50 per journey fee.

Angelo wrote:

Or with splitting up in two groups via main website of German railways in English bahn.com

That only results in "reservation not possible” for trains with mandatory reservations :(

You also have to tweak DB a bit (unselect Interregio) because it will show the 8:49 Flixtrain instead of the 8:45 ICE from Hamburg.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Angelo
1 person likes this
  • Angelo
    Angelo

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